Every purchase sets off a chain of experiences that can delight — or destroy — customer loyalty. This seminar examines the five pivotal moments across the purchase and post-purchase journey where operations and logistics missteps silently erode your brand. Learn how to identify the vulnerabilities, close the gaps, and turn your supply chain into a competitive advantage.

Packaging artwork is slow, manual, and high-stakes. A missed statement or a region-specific rule overlooked at the wrong moment can mean recalls, delays, and rework. AI can change that. 

It most definitely will not replace your team, but it can remove the repetitive checks that slow them down. James McMonigal, Pre-Sales Solution Consultant at Esko, walks through where AI genuinely helps in artwork compliance, content updates, and connected packaging workflows.

Discover how successful private label brands use hybrid FBA and FBM strategies to reduce fulfillment costs, diversify beyond a single marketplace, and build more resilient businesses. Learn how to select the right 3PL partner, optimize inventory and shipping, leverage AI›driven fulfillment, and implement practical strategies that improve profitability, scalability, and customer experience.

Your warehouse runs on automation. Your building doesn't. This session explores how autonomous floor equipment, IoT usage, and occupancy sensors, drone-based cleaning technology, and real-time operational dashboards, are transforming facilities management inside distribution centers and fulfillment operations. Learn how forward-thinking operators are cutting labor exposure, reducing liability risk, and gaining real-time visibility into a part of their operation that's historically run on zero data.