Session Title

Have you had enough of the logistics workforce churn?

Session Description 

High turnover in the logistics and transport sector is an expensive problem, with single worker replacement costing up to €10,000. By leveraging AI to analyze the behavioral patterns of 8 million drivers globally, this seminar challenges the idea that churn is unavoidable. Attendees will learn actionable strategies to revamp company culture, improve the crucial first 90 days, and strategically deploy AI to enhance talent sourcing, onboarding, and long-term engagement, ultimately minimizing costly turnover.

About Zeynep Demirbilek

A 15-time award-winning entrepreneur, Zeynep Demirbilek is the Founder and CEO of Service Club, a Barcelona-based AI platform revolutionizing recruitment, onboarding, and training for logistics personnel. Recently recognized as the Most Influential Logistics Technology CEO in Europe, Zeynep has a proven track record of solving the industry's most complex operational hurdles with technology with a touch of common sense.

Through Service Club, she is actively combating a massive financial drain in the logistics sector—a space where driver turnover rates have historically hovered around an unsustainable 90%. Zeynep disrupts this cycle using a proprietary three-step methodology that dramatically reduces staff churn. Simultaneously, her platform ensures operations never miss a beat by instantly matching delivery companies worldwide with highly trained, engaged couriers. Driven by a passion for scalable, solutions-oriented technology, Zeynep’s ventures have earned her global recognition, including prestigious accolades from the United Nations.