Milan draws from more than 15 years of combined Contact Center Management and Recruitment Management experience. His greatest talent is creating valuable connections and forming them into mutually successful relationships. Milan has assisted dozens of companies with their bottom line by providing award-winning service. His professional vision is to partner with Contact Centers across the country to help them reduce attrition while increasing their customer experience and employee engagement through outsourcing, recruiting, and consulting. His mission to help others and improve their lives and companies is reflected in Milan’s integrity, accountability, and ethics.