Session Title 

Scaling Without Chaos: The Operating System Behind Successful Brands

Session Description 

Many growing brands focus on product, sales and marketing but underestimate the operational complexity that comes with scale. As collections, suppliers and channels expand, execution becomes harder, costs increase and decision-making slows. This session explores the operational principles used by successful brands to maintain visibility, accountability and control while growing, providing practical frameworks that businesses of any size can apply immediately.

About Kinga Gergely

Kinga Gergely is a Product Operations, Supply Chain and Transformation Executive with more than 15 years of international leadership experience across luxury fashion and FMCG organisations, including Burberry and Unilever. She specialises in operational transformation, product development operations, industrialisation, governance, supply chain integration and organisational design. Throughout her career she has led large-scale transformation initiatives spanning product development, raw materials, sourcing, finance, operational control and enterprise systems, helping organisations improve visibility, simplify complexity and strengthen execution.

Currently Director, RTW, Softs & Children's Operations at Burberry, Kinga leads operational execution across global product development and pre-production functions, supporting multiple collections, global supplier networks and cross-functional teams. She is recognised for designing scalable operating models that improve decision-making, reduce operational risk and enable organisations to grow with greater control, predictability and accountability. Her passion is helping businesses build the operational foundations that allow creativity, innovation and commercial growth to scale successfully.