Retail supply chains are under more pressure than ever—customers expect immediacy, product availability, and sustainable delivery, while retailers navigate rising costs, supply disruptions, and shifting demand. At Nordstrom, we’ve embraced this challenge by reimagining our supply chain through the power of technology and AI.

This seminar will take you inside Nordstrom’s journey to build a smarter, faster, and more resilient logistics network without owning the last mile. Instead, we focus on what we can control: where inventory is placed, how quickly it can be processed, and how AI helps us do both with greater precision and speed. You’ll learn how predictive intelligence, RFID, and our ModaIQ platform are transforming inventory visibility, accelerating fulfillment, and positioning products closer to customers—before they even click “buy.”

Key themes include:

Moving from reactive operations to predictive, AI-driven decision-making. Leveraging data to pre-position inventory for speed, availability, and reduced cost. Enhancing inbound and processing efficiency through automation and GenAI. Turning supply chain agility into a customer experience advantage.